7u7 ai's Privacy Policy — Your data is protected

7u7 ai is an international online gaming platform serving users in Bangladesh and beyond. We believe privacy is a fundamental right, and this privacy policy was built on that belief.

This policy explains what information 7u7 ai collects, how it is used, who it may be shared with, and how you can maintain control over your data. We recommend reading this privacy policy alongside our Terms and Conditions.

This privacy policy applies equally to your use of the 7u7 ai website, mobile app, live chat support, email communications, and any other digital services. We handle your information in accordance with international data protection laws and standards.

7u7 ai collects certain information to provide you with the best possible service. This information falls into three categories:

The information above may be collected directly from you, through our platform's automated systems, or in some cases from authorized third-party verification services.

7u7 ai uses the information it collects solely for specific, legitimate, and transparent purposes. The key reasons your data is used are outlined below:

• Account management: To handle registration, login, password resets, and account security.
• Financial transactions: To process deposits, complete withdrawals, and maintain transaction records.
• KYC & Identity Verification: To meet legal obligations and prevent fraud.
• Customer Support: To address your complaints and questions.
• Personalized Experience: To recommend games and promotions tailored to your preferences.
• Security Monitoring: To detect unusual activity and keep your account secure.
• Service Improvement: To analyze user experience and improve platform quality.
• Legal compliance: To comply with government directives and regulatory requirements.

7u7 ai never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties as necessary to deliver our services:

• Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, and our banking partners.
• KYC service providers: With authorized third parties for identity verification purposes.
• Law enforcement agencies: As required by legal obligations or court orders.
• Technology Partners: With cloud server and analytics providers for platform operations.
• Fraud Prevention: With relevant authorities to prevent money laundering and fraud.

7u7 ai has agreements in place with every third party to ensure they use your data only for specified purposes and maintain appropriate security standards.

7u7 ai employs industry-leading technology to keep your data secure. Our security measures are multi-layered and continuously updated:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & IDS: Advanced firewall systems to prevent unauthorized access and cyberattacks.
• Regular Security Audits: Regular cybersecurity assessments conducted by third-party specialists.
• Data Masking: Sensitive information such as card numbers and payment details is masked before storage.
• Access control: Only authorized personnel can access specific data.

The 7u7 ai website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device. The types of cookies we use:

• Essential cookies: Required for core platform functionality, including login sessions and security tokens. This cookie cannot be disabled.
• Functional Cookies: To remember your preferences such as language and theme. These enhance your overall experience.
• Analytics Cookies: To understand which parts of the platform are being used and how. This data is analyzed in aggregate.
• Marketing Cookies: To show you relevant ads based on your interests. You can opt out at any time.

7u7 ai does not retain your information longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:

Once the specified retention period expires, data is securely deleted or anonymized.

7u7 ai respects your rights regarding your personal information. You have the following rights:

7u7 ai strictly refrains from serving anyone under the age of 18. Our privacy policy complies with international standards for the online protection of children.

• Age verification is mandatory at the time of registration.
• Age verification documents are checked as part of the KYC process.
• Any account found to belong to a minor is immediately suspended.
• Parents can contact support to report any suspicious activity.

7u7 ai may update this privacy policy when necessary. Our approach to changes is as follows:

• The date of any change will be updated at the top of this page.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• A saved copy of the previous policy will be provided upon request.